We always encourage our readers to submit questions. Here's a question related to Eventbrite from one of our readers:
Hi, thanks – I am creating a new account and creating our first event. The account will be owned by a non-profit corporation. My first question is: do corporations complete the same template for account creation as an individual person would complete?
Eventbrite offers only one sign-up process. If the account owner and the organizer are a business (non-profit or for-profit), you would sign up the same way. Once signed up, you must add all the business's relevant billing, tax, and account information.
The organizer's profile information should be updated for the organization, not the person. That's the main way attendees will see who is responsible for the event.
The primary contact (a person) will be responsible for managing the account and events. They are considered the “Owner.” So it's important to ensure access to the account is available to someone else in the organization. If the person leaves, you don't want to lose access to your Eventbrite account and start with a new account. It's also important to have access to the account to remove the person from the account if the person is fired and to prevent a disgruntled former employee from making changes or deleting events.
Here's What I Recommend
Use an organizational email that several people might have access to for the main “Owner” account. For example, info@email.com or support@email.com. If multiple people have access to the email, then multiple people will be able to recover access to that account if something happens. Then you can delegate access using Eventbrite's “Team Management” feature. You can invite other users and give them “Admin” access to help manage the events, but they won't have account ownership.
If you ever need to give someone else full ownership of the account you must go through an account transfer. This requires having access to the account. So if you lost access to the account, try contacting support to see if they can help.